The Undeniable Benefits of Healthcare Security Awareness Training

Healthcare organizations now operate in a treacherous digital environment characterized by persistent, sophisticated cyberattacks and evolving tradecraft. As IT operations become increasingly decentralized to accommodate remote patient care and enhanced healthcare services, the healthcare sector faces a heightened risk of cyber threats targeting more than just financial assets and confidential patient information. 

The need for extensive cybersecurity measures on all fronts has never been more pressing. That’s why healthcare security awareness training (SAT) plays a pivotal role in helping your organization defend itself against the rising tide of cyber threats. SAT solutions are designed to empower healthcare professionals to recognize, mitigate, and respond effectively to potential security incidents. 

Let's look at how this proactive approach can help strengthen and aid your cyber defenses, protect your patients, and ensure you can operate seamlessly in a digital landscape that’s always at risk.

The Current Reality of Cyber Threats in Healthcare

Healthcare has, unfortunately, emerged as a prime target for cyber threats, with cybercriminals exploiting vulnerabilities in healthcare systems primarily for financial gain and sometimes for malicious intent. Ransomware attacks targeting hospitals have seen a significant uptick in recent years, resulting in disruptions to patient care and operational continuity. Plus, advanced email attacks have become increasingly prevalent, posing both financial risks and tangible harm to patient well-being.

Beyond extortion, healthcare organizations face threats of data breaches and unauthorized access to sensitive patient information. Hack-plus-exfiltrate tactics are now commonly used to infiltrate a target system or network, gain unauthorized access, and then steal sensitive data or information before detection. State-sponsored entities, known as advanced persistent threats (APTs), have further complicated cybersecurity challenges, with numerous high-profile breaches exposing millions of individuals' personal information.

New Threats Are Always Adapting

Evolving cyber threats present a massive challenge for healthcare organizations as cybercriminals continually adapt their tactics to evade detection and infiltrate healthcare systems. Cybercriminals are getting better at disguising their activities within legitimate daily IT operations, making detection even more challenging. 

Social engineering involves manipulating someone into divulging confidential information or performing actions that may compromise security—often by exploiting a level of trust. 

Here are some examples of common social engineering methods healthcare employees may be targeted with:

• Phishing: Attackers send deceptive emails or messages pretending to be from a legitimate source to trick recipients into revealing sensitive information, such as login credentials or financial details.
• Business Email Compromise (BEC): In BEC attacks, cybercriminals impersonate high-level executives or trusted contacts within an organization to deceive employees into transferring funds, disclosing sensitive information, or initiating fraudulent transactions.
• QR Code Phishing: One of the newer methods of attacks, this tactic involves hackers embedding malicious QR codes in phishing emails or websites, tricking users into scanning them with their smartphones and installing malware.
• AI-Powered Social Engineering: Cybercriminals can now leverage artificial intelligence (AI) technologies to create more convincing and personalized phishing messages or social engineering attempts, increasing the likelihood of successful deception.
• Caller ID Spoofing: Attackers manipulate caller ID information to disguise their phone numbers, making it appear as if the call is coming from a trusted source or a legitimate organization, thus increasing the likelihood of the recipient answering the call or providing sensitive information.
• Email Address Spoofing: This tactic involves forging the sender's email address to make it appear as if the email is originating from a trusted source or a known contact, tricking recipients into opening malicious attachments, clicking on malicious links, or disclosing sensitive information.

This dangerous environment requires an all-hands-on-deck approach that extends further than simply deploying cybersecurity defenses and robust endpoint detection and response (EDR). 

The truth is, today’s healthcare employees are on the frontlines of cyberattacks. Fortunately, with security awareness training, they can be educated on how to properly handle cyber attacks like the ones above, greatly strengthening your organization’s overall defense against threats.

What is Healthcare Security Awareness Training?

Healthcare security awareness training is designed to equip healthcare professionals with the knowledge and skills to recognize and mitigate cybersecurity threats more effectively. This training uses resources such as videos, quizzes, and phishing simulations to provide comprehensive instruction on cybersecurity best practices, including identifying phishing attempts, securing sensitive patient data, and responding to security incidents. 

Healthcare security awareness training enables employees to identify common cyber threats and adopt security-conscious behaviors to protect patient information and maintain the integrity of healthcare systems. The training goes well beyond traditional IT security measures—it fosters a culture of security awareness within healthcare organizations, where cybersecurity essentially becomes a shared responsibility among all employees. By investing in security awareness training, healthcare organizations can enhance their overall cybersecurity posture, mitigate the risk of security breaches, and safeguard patient confidentiality and trust.

Primary Benefits of Healthcare Security Awareness Training

The advantages of equipping your organization with healthcare security awareness training go well beyond awareness and knowledge of cyber threats. Tangible benefits you can expect with SAT include:

• Protecting Against Cyberattacks: If your employees are trained, then they’re better prepared to recognize and thwart cyberattacks like phishing or social engineering. This means your employees can help your organization reduce its overall risk exposure and prevent costly data breaches that now average $10.9 million in total costs.
• Ensuring Compliance: Security awareness training helps your healthcare organization comply with stringent data privacy and security regulations, like HIPAA, by educating your employees about their roles and responsibilities in safeguarding patient information.
• Preventing Supply Chain Attacks: Healthcare security awareness training extends beyond your organization's walls. It’s also designed to educate your employees about the risks associated with third-party vendors and supply chain partners.
• Enhancing Incident Response: Trained employees play a critical role in incident response efforts, facilitating swift detection, containment, and mitigation of security incidents.
• Cultivating a Culture of Security: Security awareness training fosters a culture of security within your organization, where cybersecurity becomes a shared responsibility among all employees.
• Cost-Effective Defense Measures: A security breach can cost you. The financial hit is unpleasant, but the damage to your reputation and loss of patient trust can destroy your entire operation. That’s why investing in security awareness training is a cost-effective way to strengthen cybersecurity defenses. 

A Proactive Way to Stay Resilient Against Cyber Threats 

Healthcare security awareness training is a critical component of a comprehensive cybersecurity strategy in today's increasingly threat-filled landscape. It offers healthcare organizations of all sizes an effective way to mitigate the risk of security breaches, safeguard patient data, and ultimately cultivate a culture of security awareness.

Huntress’ Security Awareness Training offers engaging, story-driven episodes, all fully managed by real cybersecurity practitioners. These experts handle everything from crafting lessons to conducting phishing simulations, ensuring your employees are equipped with the knowledge and skills needed to defend against evolving cyber threats. Featuring engaging, narrative-driven episodes created by award-winning animators, Huntress SAT can captivate your learners and ensure their retention of security awareness lessons.

Learn more about Huntress SAT and empower your organization to stay ahead of cyber threats, or start a free trial of Huntress SAT today.