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Valuable Features
Support is good- they've responded quickly when I've had issues. I like it a lot so far. It reports valuable information and filters out things I don't need to know.
The solution is easy to learn. I like the scanning it does for M365. We use Datto RMM for remote machine support. Huntress has a built-in component for Datto RMM that we can deploy immediately. I can push Huntress out to machines in about eight minutes. It does what it's supposed to do, which is amazing.
The tool is suitable for small to medium businesses. It monitors everything going on with their machines and their Microsoft 365 tenant if they have one. Even if they don't have their IT department, it can help flag issues.
The main benefit our customers see is the additional security Huntress provides. We've found that it reports many password files people save on their machines. For example, it might find a Word document full of passwords on someone's desktop. Just highlighting that this is happening is a valuable part of the service.
Previously, I had to go through all the alerts myself and figure out what was important and what wasn't. Now, my time is freed up to deal with the important alerts. I don't have to spend time finding what's important - it's already right before me.
It highlights when new mailbox rules are created in Microsoft 365, which helps us spot breached accounts. It also finds valuable password files on machines. This is one of the biggest security risks—if someone gets into a machine and finds a password file on the desktop, they can easily access things they shouldn't.
We could see the solution's benefits from the very first minute of its deployment.
Results
The solution is cheap compared to other alternatives.
It offers good value for money. For the whole solution, it's up to about five pounds per device per month. Considering what it does, I think that's very good value.
We chose Huntress because it was easy to deploy and does what we need it to do
Return on Investment
