Cybercrimes are no longer reserved for the Fortune 500. It’s more than just major banks, national retailers, and hospital networks at risk. Hackers are now employing an equal opportunity approach, targeting organizations of all sizes. But while the largest of enterprises might have the resources and infrastructure to take on the most malicious threat actors, are you equipped to do the same?
We’ve always feared the answer to that question. This is why Huntress is driven to create greater equity in cybersecurity. In other words, we believe every organization, especially small- and medium-sized businesses (SMBs), should have access to the leading tools to take on cybercriminals.
Because No SMB Should Face Cyber Threats Alone
If you operate an SMB, then the cybersecurity disparity is likely evident. Many security solutions, namely endpoint detection and response (EDR), are still designed for enterprises. But enterprise-level cybersecurity demands enterprise-level budgets, not to mention enterprise-level recruiting, staffing, management, IT, and so on.
That’s why we designed our EDR to cater to your unique challenges, such as limited time, budgets, and resources. Given these obstacles, it’s unlikely you can—or want to—focus on cybersecurity all day. Therefore, we took the burden of threat management off of your shoulders. By coupling our technology with a people-powered, 24/7 Security Operations Center (SOC), Huntress Managed EDR does all the hard work on your behalf, delivering around-the-clock monitoring, management, and remediation, all backed by real experts.
To better demonstrate why Huntress Managed EDR is the ideal solution for SMBs, we looked at the EDR offerings of seven well-known vendors, and we've laid out the features and benefits that differentiate us from the rest.
Aspect
Huntress Managed EDR
Their EDRs
Technology
Built and managed by Huntress, so we can respond quickly when new threats surface
Some rely on third-party EDR technologies, thus requiring other vendors for product updates. This can also minimize their ability to react quickly when new threats arise.
Total Cost of Ownership
Features a people-powered, 24/7 SOC—plus Managed Antivirus for Microsoft Defender—at one price
Offers clear, per-endpoint pricing that scales alongside your needs
Delivers managed threat protection, detection, and remediation at a single price that also checks the insurance box
No extra add-ons or additional vendors needed
Can require enterprise-level budgets to attain the same full coverage as Huntress Managed EDR
Can be cost-prohibitive, as some solutions require at least 300 endpoints
Initial low prices might be attractive, but costs can mount quickly due to add-ons needed for managed services and support
Ease of Use
Intuitive dashboard and remediation reports easily allow you to remedy issues with detailed, accessible instructions
Can typically be deployed in minutes
Automatic updates provide an effortless user experience
Requires no in-house expertise to use because you’re backed by real cybersecurity analysts who support you around the clock
Needs less than 1% CPU and nearly no RAM or storage to function
Cybersecurity experts and non-experts report some competitor dashboards are difficult to navigate
Management can be complex, requiring deep in-house expertise to operate
Some users report frustration dealing with support teams
Services
Includes the following key features without requiring extra tiers, add-ons, or surprises:
Persistent Footholds
Malicious Process Behavior
Ransomware Canaries
Open Port Detection
To attain similar functionalities as Huntress Managed EDR, you’ll need to upgrade to additional products or staff your own internal SOC
Some require extra products and bundles, creating ambiguity of coverage
Some package bundles come with trade-offs of coverage and are priced for larger organizations
Expertise
Our SOC provides industry-leading expertise to protect your business and minimize the burden on your own team. With 24/7 detection, analysis, and response, our cybersecurity experts fill the gaps automation alone can’t cover.
Some competitors can be so expensive you’ll need to manage the EDR on your own, which can be stressful and time-consuming. Your internal team may have to sift through alerts manually to identify and remediate real threats.
Alerts
Provides alerts only for incidents that require attention
Our SOC works tirelessly to reduce your alert fatigue
Combination of technology and expert analysis results in a mere 0.7% false positive rate
Many of our competitors are known to produce unfiltered alerts. In fact, some are notorious for false positives. Can require you to increase operational capacity just to manage
Threat Detection
Delivers all-in-one managed analysis, detection, and remediation for both known and unknown threats
Backed by our 24/7 SOC
Our experts work relentlessly to provide fast, accurate feedback to help answer your questions or resolve your issues
Our support team has a CSAT average of 99%
Some can only protect against previously known threats
Support
Our experts work relentlessly to provide fast, accurate feedback to help answer your questions or resolve your issues
Our support team has a CSAT average of 99%
Customers often report negative interactions with some support teams
And if you’d like to know how Huntress Managed EDR performs in the real world, read our case study on how we helped managed service provider Cascade Technologies.
Try Huntress Managed EDR for Yourself
Huntress Managed EDR is rated the #1 EDR for SMBs for the eighth quarter in a row, according to G2 users. That's because we're built to be easy on your team and hard on hackers.
Try the top-rated EDR for yourself with a free trial.
Our platform combines a suite of powerful managed detection and response tools for endpoints and Microsoft 365 identities, science-backed security awareness training, and the expertise of our 24/7 Security Operations Center (SOC).